The Hilton Garden Inn Jacksonville Downtown Southbank featured a beautifully decorated lobby with comfortable seating areas, making it easy for seniors to relax and socialize. The staff was particularly attentive, ensuring that all guests felt welcomed and valued during our stay.

Additional dining options would enhance the senior experience.

The location was fantastic! I loved how close it was to all those little restaurants that were open late. Plus, the night attendant was just amazing, like a true professional, made me feel welcome and right at home. It’s those personal touches that really matter.

It wasn’t cheap—definitely on the pricier side but still acceptable for what you get.

Friendly staff but very high prices and cleanliness issues in the room.

i recently visited for a honeymoon in jacksonville and had a fantastic stay at the hilton garden. the spacious king room exceeded my expectations with its modern features and comfortable layout. the location was perfect for exploring the area and the staff were incredibly welcoming.

the air conditioning didn’t work properly.

My mother and I loved our stay, especially enjoying the cozy fireplace and the refreshing melon-infused water at the lobby. We made great use of the hot tub and heated pool, which were perfect for relaxing despite the rain. There were a few cleaning details in the bathroom that could be improved, but overall, I would definitely recommend this place for a comfy stay! 😊

I had a cozy stay. The staff was very friendly and welcoming. My room was spacious with modern features. It was easy to explore nearby attractions. The location was perfect for my needs. 😊

Just a well-suited match for a weekend adventure in Jacksonville with value for price. The extra large shower was a nice surprise, really enjoyed it. Pro tip, check out the nearby bars for a good time.

The staff provided excellent customer service during my stay. The location was convenient for my work commitments, with easy access to business districts and dining options. My room was well-equipped for business needs, providing a comfortable workspace and fast internet access.

The dining options were limited, primarily due to the restaurant's hours.

Great location and friendly staff

I enjoyed my stay, largely thanks to the incredibly welcoming staff and the clean, comfortable rooms. The location was perfect for exploring downtown, and I particularly appreciated the variety of dining options nearby. However, I did wish that the menu had more variety for meals during my stay.

The recently renovated room was a total dream with sleek decor that instantly made me feel at home. I loved breakfast options that were available until late. talk about convenience after a long day of exploring! Plus, the location was perfect for grabbing some amazing local eats nearby.

would recommend 💖✨

The staff provided exceptional service throughout my stay. The check-in process was efficient, and everyone was incredibly kind and welcoming. My room was spacious, providing ample work area for my business needs. Additionally, the location was convenient with easy access to nearby attractions.

The water in the shower barely gets hot.

Staff friendly and welcoming. Room cleanliness needs attention. Enjoyed the happy hour at the bar. Central location near attractions. Parking is an extra fee.

While the hotel is in a prime location and has friendly staff, room cleanliness fell short with some stains and weird odors. The attentive service was appreciated, yet issues like inadequate housekeeping made the experience less enjoyable overall.

Great Stay with Wonderful Views!

We had a fantastic two-night stay, enjoying breathtaking views from our queen room. The hotel’s downtown location made exploring easy. Don't miss the onsite restaurant for breakfast. their pancakes are a must-try! Pro tip, check for any local events happening during your stay for extra fun.